If your OneCard is stolen, go to Pipeline
immediately and deactivate your OneCard. If you cannot get online, call the OneCard/Parking Service Center at 313-577-CARD during business hours and a representative will deactivate your OneCard. To get a replacement OneCard, you will need to fill out a Replacement Form
and return it in person to the OneCard/Parking Service Center. Please note that you must supply a WSU
police report number in order for the OneCard office to waive the $10 replacement fee. If the report was not made with the WSU
police you must bring in a copy of the actual report.