OneCard System Down March 13-14th

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ONECARD SYSTEM SOFTWARE UPGRADE

 

To improve services to the WSU Campus Community, during Spring Break we will be performing a software upgrade to the CS Gold Campus Card System.  The upgrade process is expected to take 2 days. Beginning on Tuesday, March 13 at 1pm until Wednesday, March 14th at 5pm certain aspects of the OneCard System will NOT be available.

 

During the above period the following OneCard services will function offline and continue to be available:

·         Parking (Assigned) – Existing patrons that have access will not be affected. New patrons cannot be added until the system is back online.

·         Parking (OneCard Debit & Guest Cards) – Readers will gather information from patrons swiping in and cards will be charged/debited when the system is back online.

·         Door Access – Existing patrons that have access will not be affected. New patrons cannot be added until the system is back online.

·         Fitness Center Access Swipe – existing patrons that have access will not be affected. New patrons cannot be added until the system is back online.

·         Elevator Access – Existing patrons that have access will not be affected. New patrons cannot be added until the system is back online.

·         Student Printing and Copying – Limited (up to $5.00 or 50 prints while the system is offline).

·         Meal Plans – readers in the dining halls will gather information while offline for those with valid meal plans.

·         In-Office Deposits – available; however the funds cannot be added to an account for use by a patron until the system is back online.

 

The following services will NOT be available:

·         Issuing of New or Replacement OneCards

·         OneCard use at On or Off Campus Vendors/Restaurants  

·         Laundry Services

·         OneCard Vending

·         Online Deposits through Academica

·         OneCard Cash Machine Deposits

·         GoldWeb Administration Functions

 

Questions about the upgrade and the affected services may be directed to OneCard@wayne.edu or you may call 577-CARD.

 

Thank You,

 

Audra Forsberg

Director, OneCard/Parking Service Center

Wayne State University
42 West Warren Ave.

Welcome Center, Suite 257

Detroit, MI 48202

Phone: (313) 577-CARD

Email: onecard@wayne.edu

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