Contact us

The OneCard/Parking Service Center is located in the Welcome Center on the corner of Warren and Woodward Avenue, Suite 257.

Our mailing address is:
42 W. Warren Avenue, Suite 257
Detroit, Michigan 48201
313-577-CARD (2273)

Office Hours:

Business hours are Monday - Friday between 8:30am and 5:00pm. 

We are prepared to assist customers remotely whenever possible. Please reach out via email at or 313-577-2273, so we can determine whether we are able handle your issue/concern remotely. If we are unable to assist you remotely you can make an appointment or join our virtual line for walk-in customers. 

Please Note: The University now requires all guests to complete a Guest Campus Screener before coming to campus or upon checking in. Please complete the guest screener before coming to the OneCard office:

Special Notice: 

The Welcome Center is closed on January 25, 2023 due to inclement weather. The OneCard team will be working remotely during this time. Please call or email us and we will determine the best way to assist you.