Forms and policies

OneCard policies

OneCard Terms and Conditions

Staff Identification Policy - APPM (Administrative Policies and Procedures Manual)

OneCard forms

OneCard Cancellation Request Form (For closing OneCard accounts permanently. Please Note: there is a $15.00 administrative fee to close an account. No refunds will be issued for balances of $15.00 or less.) It may take up to 4-6 weeks for you to receive your refund.

Refund Request Form - (For disputing individual transactions made with the OneCard) It may take up to 4-6 weeks for you to receive your refund. **Please use this form for Beverage Vending refunds. For Snack vending refunds call 866-790-7088 or complete Continental's online form and get your refund via Venmo or Paypal. 

Inactive OneCard Balance Request Form (For accounts that have been inactive for over a year who the OneCard Office has sent notices to during our state law mandated Unclaimed process)


IT forms

CS Gold Administrator Request Form (to request CS gold admin access, must be completed by the person's supervisor)

Report a OneCard Reader Issue (door access, parking, etc)

Report a Wireless Doorlock Issue (Housing, MISB, Campus Health Center and Engineering)

Report a CS Gold System Issue  

Student Printing Issue Form (for reporting issues about your ability to print at a device)

Other IT forms (a comprehensive list of IT forms at WSU) 


Parking forms

Parking Payroll Deduction Enrollment Form (sign up for payroll deductions here!)

Parking Payroll Deduction Adjustment Form (for making changes to current payroll deductions)

Faculty/Staff Parking Wait List Application Form (to be added to a waitlist for a full lot or structure)

Parking Permit Cancellation Request Form (for canceling current parking assignments. Please submit the cancellation form no more than 2-3 days before you want your cancellation to take effect.) It may take up to 4-6 weeks for you to receive your refund. 

Retiree Parking Request Form


Other useful forms

Authorization to Release Records / FERPA Release Form